Frequently asked questions
How do I apply for a job in DWP?
We advertise all DWP jobs in the national or local press, Jobcentres or under current vacancies on the DWP website. Some specialist jobs are advertised on the relevant website to that speciality. Each advert tells you how to apply.
I have special needs, will DWP help me to apply for a job?
DWP is an equal opportunity employer and we aim to supply whatever you need to ensure you have a fair and equal chance when applying for a job with us. Get in touch with the person named in the job vacancy details and tell them about your special needs.
Do I need any particular educational qualifications to work in DWP?
You only need educational qualifications for specialist jobs. You will need to pass the DWP literacy and numeracy tests for all other jobs.
What type of questions do I have to answer in the literacy and numeracy tests?
The questions test your basic literacy and numeracy skills using straightforward methods. We will send you examples of questions before the tests.
I am currently working for someone else, can I make an appointment to sit the tests?
We always try to meet any request for specific appointments, but can only do so if the requested time is available.
How long does the recruitment process last?
This depends on the number of applicants for the jobs. However we try to complete every exercise within nine weeks from the job advert.
Why does the recruitment process take so long?
First we carry out a sift to short-list candidates, if you are successful you will usually sit the DWP tests and finally we will interview you. We must wait until all candidates have been through the full process before offering any jobs.
When can I start work for the DWP, assuming I am successful?
Following the job offer, we need to carry out standard pre-appointment checks before agreeing a start date. The checks are based on the information you supply throughout the exercise. The checks can take up to 20 days.
Is there anything I can do to help with the pre-appointment checks?
You will need to provide proof of your age, identity and nationality. The sooner you can let us have this proof, the sooner we can complete the checks.
Will I be able to work part-time, or must I work full-time?
We have a wide range of working patterns available, each advert will advise which working patterns are available for that job.
