Advisers and intermediaries

The latest information about services and benefits for advisers and intermediaries – from the Department for Work and Pensions.

DWP Stakeholder bulletin – May 2013 (41KB)
Touchbase e-zine – May 2013 (161KB) – 21 May 2013
Touchbase e-zine – April 2013 (403KB) – 21 May 2013
New Enterprise Allowance campaign – updated 21 May 2013
Benefit cap – updated 14 May 2013
Universal Credit toolkit for partner organisations – 10 May 2013
More updates

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Keep in touch with DWP

The Department manages its relations with customer representatives through forums, groups and the Touchbase e-zine.

Forums and groups

We run a series of forums where we meet customer representatives, advisers, intermediaries and other professionals.

DWP customer representative forums

The DWP Equality Schemes Customer Reference Group helps the DWP to involve customers and acts as a consultative group in the development the Department’s equality schemes.

Equality Schemes Customer Reference Group

E-zines

"Touchbase" is the Department for Work and Pensions monthly e-zine for advisers, intermediaries and other professionals. It replaces the quarterly Touchbase magazine from October 2010.