Get more information
- Guides and case studies for employers and service providers
- All service providers
- Specific service providers
- Employers
- The Disability Discrimination Act – fact sheets
- The Disability Discrimination Act – informal illustrative versions and reports
You can get general information about Your rights and the DDA on the Directgov website.
Guides and case studies for employers and service providers
The Disability Rights Commisssion has produced guides and case studies for employers and service providers to help them make their businesses and services more accessible to disabled people. They are listed on this page with other sources of information.
Information for all service providers
- What the DDA means for you – a guide for service providers (1MB)
- Making access to goods and services easier for disabled customers (1.8MB)
- Organising accessible events for disabled people (2MB)
- Find out more about good practice in commissioning accessible websites from the Disability Rights Commission site
- Find out more about web accessibility from the Web Accessibility Initiative (WAI) site
- Get practical advice for business on access and facilities for disabled people from the Business Link website
Information for specific service providers
- Retail – A practical guide to the law for the retail sector (662KB)
- Publicans – Bringing the DDA to life for publicans (875KB)
- Guest accommodation – What guest accommodation owners need to know about the DDA (2.5MB)
- Cafés – What café owners need to know about the DDA (1.4MB)
- Clothes shops – What clothes shop owners need to know about the DDA (1.1MB)
- Hairdressers – What hairdressers need to know about the DDA (1.1MB)
- Newsagents – What newsagents need to know about the DDA (1.6MB)
There are more tips for specific sectors in our case studies.
Information for employers
Number 10 Downing Street has produced two short films on disability. Second Sight shows how people with a disability can be supported to get back to work and Ringing the Changes demonstrates how businesses can easily make their premises more accessible.
The Disability Discrimination Act – fact sheets
The Disability Discrimination Act 2005 (DDA 2005) builds on and extends earlier disability discrimination legislation, principally the Disability Discrimination Act 1995. The changes are important and the following fact sheets will help you to check how some of those may affect you.
- Fact sheet 1: The Definition of Disability (11KB)
- Fact sheet 2: The Public Sector: Public Functions, the Disability Equality Duty and Local Councillors 69KB)
- Fact sheet 3: Private Clubs (60KB)
- Fact sheet 4: Premises (35KB)
The Disability Discrimination Act – informal illustrative versions and reports
The Disability Discrimination Act 2005 (DDA 2005) builds on existing civil rights legislation, mainly the Disability Discrimination Act 1995 (DDA), and most of its provisions are now in force. You can see how the DDA 2005 has changed the law by reading our informal illustrative version of the DDA. This version also incorporates some changes made by the Equality Act 2006 which came into force in 2006, as well as some other amendments made by Regulations. Please note that this is an informal document, for illustrative purposes only, and should not be relied upon as a definitive statement of the law as it now stands. The Equality Act 2006 and the Mental Capacity Act 2005 make further changes to the DDA with effect from 1 October 2007, and the illustrative version does not yet incorporate these. The text will be updated soon. You can read official copies of legislation on the Office of Public Sector Information website.
Disability Rights Commission Act 1999
The DDA 2005 and the Equality Act 2006 also amend the Disability Rights Commission Act 1999 (DRC Act). You can see the effect of these amendments on the DRC Act by reading our informal illustrative version.
Review Group on Common Parts
The Review Group on Common Parts considered disability-related adaptations to the common parts of rented residential premises. The Government is considering their report.
