CIS security
Security and the Memorandum of Understanding
Security and the protection of customer information are of paramount importance.
The Memorandum of Understanding (MoU) (148KB) 
between the DWP and local authorities (LAs) sets out the framework through which LAs will access DWP data through CIS.
Each LA must ensure DWP data is securely handled. Access to CIS can only be made for the purpose of administering HB/CTB and must comply with legislation and industry best practice.
Before accessing CIS all potential users of CIS must:
- complete the full mandatory technical and security training
- sign the confidentiality agreement within the training package
To identify system abuse both LAs and LAST continually carry out covert and system Management Test checks.
Homeworkers
DWP understands the benefit of employing home workers but recognises they
do represent additional risk. LAs need to set down a clear policy on working
from home and educate staff appropriately. The LA
CIS Guide (395KB) covers the subject in more detail.