How to order products
This section gives you information on how to order free copies of DWP leaflets, including Disability and Carers Service products and products in Braille.
Units of issue
You can order from 1 to 10 units (1 to 10 copies) of these items.
You can order from 1 to 10 units (50 to 500 copies) of these items. If you wish to order more than this, please ring the iON Contact Centre (see details below) to discuss your requirements.
All other items – unit of issue = 1 copy.
How to order
To get fewer than 50 copies of standard English and Welsh leaflets not marked § – please contact your local Jobcentre Plus office, Jobcentre or social security office. For your nearest office look under Jobcentre Plus, Jobcentre or social security office in the phone book.
To order up to 10 units of any item – please complete the iON order form (474KB) 
and send it to iON.
Fax: 0845 850 0479
Email: ion-pass@xerox.com
Post:
iON Contact Centre
2nd Floor
One City West
Gelderd Road
Leeds
LS12 6NJ
For queries about how to make an order or about an order you have already placed, you can also phone iON on 0845 850 0475.
You can order selected pensions related products from The Pension Service request online service.
- The Pension Service guides and forms - request online (The Pension Service website)
Braille products
To order other Braille products, please complete the iON order form and fax or post it to:
Scottish Braille Press
Craigmillar Park
Edinburgh
EH16 5NB
Fax: 0131 662 1968
Disability and Carers Service products
If you currently order Disability and Carers Service products directly from Heywood Stores, you should still send orders to:
Fax: 01253 330 240
Post:
Heywood Stores
Manchester Road
Heywood
OL10 2PZ
If you do not currently use Heywood Stores, please follow the instructions in How to order.
